Add other parent – QRG
This quick reference guide shows you how to add another parent/carer to the student’s family tree.
Background
You can add another parent/carer to the family tree using the Add Other Parent option.
The Other Parent is a term used within the 'Applicant to Enrol Form' which describes the parent/carer who the student doesn't usually live with.
The 'Add Other Parent' option is used to search and select an existing contact or create a new contact as an Other Parent and attach them to a student's family tree.
System to use
Log in to the staff portal and select ERN.
Summary of Instructions
Detailed instructions
1. Select ERN School Enrolment > Student Enquiry from the menu.
2. Enter the search criteria, for example, Family Name, and then select the Go button.
The student records are displayed according to the provided search criteria.
3. Select the required student from the list.
The student record is displayed.
4. Select the Family Management icon.
5. Select the Add Other Parent icon.
The Other Parent window is displayed.
6. Enter the parent/carer details in the search fields, and then select the Search button.
Select from either of the following options to proceed.
a. Enter the appropriate details to the fields.
b. Select the chevron on the left side of the windows and complete all the fields.
c. Select the Save button
The Parent Search Results screen is displayed with all matching records.
a. Select the required record from the list.
b. Scroll down to the Relationship Details window, and then select the correct option from the Relationship to Family drop down list.
c. Select the Save button
Note:
Alternatively, you can change the Relationship to Family field by selecting the coloured line linking the student and the parent/carer in the family tree.
When you select the coloured line in the family tree, the Parent Relationship window is displayed.
7. Select the required option from the Relationship drop down list for other students in the family tree.
The Relationship status of the added parent with the other students in the family tree needs to be updated. This scenario won't occur if there is just one student in the family tree.
8. Select the Save button.
The student's family tree is updated.
Support
If you can't find the answer you’re looking for on the EDConnect website, log an online query or, if urgent, call us on 1300 32 32 32.