Remove other parent – QRG
This quick reference guide shows you how to remove a parent/carer from the student’s family tree.
Background
You can remove a parent/carer from the student's family tree using the Remove Other Parent option.
System to use
Log in to the staff portal and select ERN.
Summary of Instructions
Detailed instructions
1. Select ERN School Enrolment > Student Enquiry from the menu.
2. Enter the search criteria, for example, Family Name, and then select the Go button.
The student records are displayed according to the provided search criteria.
3. Select the required student from the list.
The student record is displayed.
4. Select the Family Management icon.
5. Select the Remove Other Parent icon.
The Other Parent window is displayed.
Select from either of the following options to proceed.
If there is just one student in the family tree, the Detach or remove other parent/carer pop up window is displayed.
a. Select the parent to be removed from the drop down list.
Note: Only those parents/carers who have a relationship with the current student is shown in the drop down list.
b. Select the Save & Exit button.
The family tree is updated and the following screen is displayed:
If there are more students in the family tree, you need to remove the relationship between each student and parent/carer before removing them from the family tree.
Note: If there are students enrolled at different schools, you need to contact those schools for assistance.
a. Select the Parent/carer Details icon from the Family Details tab.
The Parent/Carer Details screen is displayed.
b. Select the Parent/carer to be removed.
The Update Parent/Carer screen is displayed.
c. Select the Delete Relationship button.
d. Repeat the steps to remove relationship between each student in the family tree.
The family tree is updated.
Support
If you can't find the answer you’re looking for on the EDConnect website, log an online query or, if urgent, call us on 1300 32 32 32.