Switch student family – QRG
This quick reference guide shows you how to move a student from the main family to another family in the student’s family tree.
Background
You can switch a student from the main family to another family existing in the family tree unit using the Switch Main Family option.
System to use
Log in to the staff portal and select ERN.
Summary of Instructions
Detailed instructions
1. Select ERN School Enrolment > Student Enquiry from the menu.
2. Enter the search criteria, for example, Family Name, and then select the Go button.
The student records are displayed according to the provided search criteria.
3. Select the required student from the list.
The student record is displayed.
4. Select the Family Management icon.
5. Select the Switch Main Family icon.
A pop up window is displayed.
6. Follow the messages in the pop up window, and then select the Save & Exit button.
A confirmation message window is displayed.
7. Review the parent/carer details on the pop up window, and then select the OK button.
You have successfully updated the family tree and the following screen is displayed.
Note: Once you have completed the switch, you should make sure that the family's contact details (mailing address and phone numbers) are correct.
Support
If you can't find the answer you’re looking for on the EDConnect website, log an online query or, if urgent, call us on 1300 32 32 32.