Building meaningful relationships within ECEC services
Parks Occasional Care run by Community First Step (CFS), recognises that developing a sense of belonging begins at home.
11 October 2023
It is vital children feel connected, with research showing that it can protect them against mental health issues and improve their learning and development. Creating equal opportunities for children and their families to thrive is at the heart of what CFS does. A not-for-profit place-based organisation in Southwest Sydney that was established by residents for residents 50 years ago, CFS runs several early childhood education and care (ECEC) services, along with disability services and broader community capacity-building work.
CFS has a strong history of working with disadvantaged, multilingual and immigrant families. The service now has a Children鈥檚 Services Development and 糖心vlog官网al Leader, Shareen Nair, who helps CFS鈥 educators support parents to overcome personal, social and economic barriers by connecting ECEC with community services, so that their early learners are empowered with the skills they need to be active community members.
鈥淭here is nothing too little or too big we can鈥檛 support them with.鈥 shared Shareen Nair, CFS' Children's Services Development and 糖心vlog官网s Leader. 鈥淚t's about engaging families and children and strengthening that relationship between them and letting them understand a different style of parenting.鈥
Many of the programs CFS cater for are targeting community members from various locations in the Fairfield local government area. Fairfield is known to have many families from refugee or migrant backgrounds and an area that needs support. The team spend time going out to schools and community locations to boost networking in the area.
Empowering parents and children - it鈥檚 a community effort
Shareen has spent 14 years in the ECEC sector before beginning her career at CFS. In her transition, she discovered there was a gap in families connecting to local services and information available and encouraged the leadership team to introduce a role that could help implement these connections into our services. This then allowed CFS the opportunity to introduce the Children鈥檚 Services Development and 糖心vlog官网al Leader.
Along with being a Family Coach for CFS, Shareen helps families access this support, which prepares both parents and children in transitioning to school and helps them socially connect to their community.
Shareen acknowledges that the ECEC industry is time poor and has a shortage of educators, so having additional support for families, someone who can offer advice or suggestions to navigate what support is required and how CFS can help, is important.
The Next Step Project is funded by Communities for Children in Fairfield. The focus is primarily around parent and school readiness support. A key part of the Parent Support Hub is where families can book in some time to talk through their concerns or questions in regard to their parenting needs and the team are able to support with referrals to various support agencies, internally and externally.
Developing warm relationships
Research has found when educators encourage positive behaviour and strong relationships, they ultimately empower children to regulate their emotions and develop the skills needed to interact and negotiate effectively with others.
At The Parks Occasional Care and various outside school hours care (OSHC) within CFS Children鈥檚 Services, educators practice this by following a 鈥榗hild led curriculum鈥 where programming is based on the interests of the children.
鈥淲hen you look at our curriculum鈥 it's implementing their (children鈥檚) voices, their parents鈥 voices, what we want to do as educators and what our goals are for that week,鈥 Shareen explained.
鈥淭his helps with strengthening our relationship between children and their educators. Once these children engage in activities that were created from their interest, parents are communicating that their children are going back and telling their families about all the things that they鈥檙e doing while attending our service. Parent鈥檚 enjoy seeing educators help support these different milestones with their children, this then helps contribute to our service building that strong relationship between the services and families.鈥
Families in need can also be referred to other CFS support programs, such as emergency relief and food hampers, form filling, service referrals, English classes, the Parent Hub Support and Mums Club.
鈥淭here鈥檚 a lot of families that don鈥檛 have much family here in Australia and throughout COVID they didn鈥檛 have anyone. So now that everything is back up and running it is important to have that confidence to get out and about,鈥 Shareen expressed.
鈥淲hen I鈥檝e worked with children, it has always been about building that safe environment using a holistic approach鈥t鈥檚 not just about children that you want to help strengthen in that holistic space, but it鈥檚 also their parents.鈥
Practical support
Meanwhile, some support programs are tailor-made as needs arise, such as the Kids Focus Program, which was developed to support frontline workers with young children needing care, during the COVID lockdowns.
鈥淭hroughout COVID we saw there was a big gap between essential workers that still needed to go to work and children needing to be home schooled. So, we pulled out all the computers from the head office and took them to one of our sites and had a kids focus group. This allowed parents to be reassured that they were still bringing their children to a safe space to be supported as they continued to get through their school work," Shareen explained.
鈥淪ome of them didn鈥檛 have an iPad or computers at home, so they had the opportunity to join Zoom classes and still interact with their peers as well as their teachers. It was heartwarming鈥 I think a lot of parents didn鈥檛 realise how much support they needed when it came to parenting during this time.鈥
Building trust and self-esteem
鈥淲e found there were more parents and families coming from refugee or migrant backgrounds and it was recognised that support was needed,鈥 she explained.
Shareen works with families at The Parks Occasional Care, connecting them to CFS鈥 parenting workshops and evidence-based programs through The Next Step service, such as 1-2-3 Magic and Emotion Coaching, Abecedarian Approaches Australia, Tuning into Kids/Teens and the Big School, Big Minds school readiness program. 鈥淚t鈥檚 a little bit of a ripple effect, because they鈥檝e learnt these skills and strategies, they go home and put what they鈥檝e learnt into place,鈥 she shared.
Through our Big School, Big Minds school readiness program, children aged 4 鈥 6 years old are given the opportunity to learn and experience play based learning before they transition into Kindergarten through fun and engaging sessions of English and literacy skills, mathematics, science, creative arts, personal developmental health and physical education.
Empowering families
Shareen鈥檚 goal for the children and families at The Parks Occasional Care along with our other OSHC services is to help them feel secure, confident, and included by sharing her professional knowledge and experience with parents, when attending our services.
鈥淚鈥檝e been with some of the families since they first came to this country and enrolled their children into our care 鈥 children who were often shy, they wouldn鈥檛 know the language or even put a sentence together. But, now they are confident, in a safe space and they鈥檙e excited to see each other, the kids have built a connection.鈥 It鈥檚 beautiful seeing them build that connection with the community and one another.鈥
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