vlog

Strengthening relationships for children’s safety and wellbeing

Sandi Phoenix from Phoenix Support for Educators shares guidance on building respectful and responsive educator-child relationships in ECEC.

Female educator playing with children outside. Female educator playing with children outside.
Image: Building respectful relationships with every child through appropriate practices is a powerful protective factor that can safeguard children’s wellbeing and resilience long into the future.

It starts quietly. Jonas dashes across the room, his sneakers squeaking on the tiles. Ethan notices and joins in, his laughter echoing louder than the educator’s voice calling them back to the carpet. Within moments Milly is running too, her arms outstretched like an airplane as the 3 of them loop around the block corner, past the book nook, circling the space again and again.

The other children glance up from their play, some giggling, some tempted to join. The educator tries to regain order with firm instructions, but Jonas, Ethan and Milly only run faster. Their play has shifted into something incredibly purposeful and powerful – a shared goal to meet their need for freedom.

This alliance isn’t new. Jonas, Ethan and Milly know each other well and have a secret language that means they move in unison, appearing to read each other’s minds. What we have here is the purposeful formation of a resistance – a resistance that will rebel together and, if necessary, retaliate or even escape.

Jonas leads with daring glances over his shoulder, Ethan copies his moves, and Milly retaliates when an adult tries to intercept, calling out triumphantly, “No poo bum!” Together they have formed a small but mighty movement, fuelled by the energy of refusing control.

When control replaces connection

What we see in Jonas, Ethan and Milly is not unusual, their reactions an example of how children may respond when they feel like they are unable to make decisions that affect them.

Dr Louise Porter (2008) describes these as ‘reactive behaviours’. She explains that when their need for freedom is restricted, children may push back, sometimes alone, sometimes together. These reactions often take the form of resistance, rebellion, retaliation or escape attempts (Thomas Gordon, 1974, as cited in Porter, 2008).

When children exhibit reactive behaviours, it may be a sign that something in their relationship with an educator/s has ruptured. They are telling us that freedom matters – and when control takes the place of connection, trust breaks.

Attuned, responsive and trusting relationships are at the heart of child safety. Understanding, supporting and respecting children’s individual needs, agency and ability to be capable decision-makers is key to developing and maintaining respectful, positive educator-child relationships and a strong child safe culture.

Building safe and respectful relationships

The research is clear – connection is what protects children. In settings where children feel they must simply obey, they may not feel safe to speak up and raise concerns, and/or worry they won’t be believed or their concerns taken seriously.

Professor Freda Briggs (1995) reminds us that it is trust, not compliance, that protects children and gives them the space to signal distress. Children are safer when they learn and develop in autonomy-supportive environments, where they are free to speak, be heard and have their needs respected.

Each time educators listen closely, respond with curiosity instead of control or give children the freedom to express themselves, educators are creating an environment where every child knows they are safe, respected and free to be themselves.

The need for freedom is one of the strongest motivators in human behaviour (Ryan & Deci, 2000). In the framework (Phoenix & Phoenix, 2019), this need is thought of as a ‘Freedom Cup’.

When freedom is restricted, a child’s Freedom Cup is emptied. Children don’t stop needing it – in fact, they are motivated to fill their cup even more. They show us through resistance, rebellion, retaliation or escape that the environment is emptying their cup. When children experience freedom within a respectful relationship, their need is met (their cup is filled) and they are more likely to stay connected.

  • Do children in your early learning settings feel free to be themselves?
  • How do adults respond when children resist or rebel? Do they reach for control or do they reach for connection?
  • What might shift if we saw each act of resistance not as a problem to solve, but as a message to hear?

Everyday connection in practice

It is important for educators to build respectful and equitable relationships with children, in line with of the vlog and Care Services National Regulations and of the National Quality Standard (NQS). These relationships and connections are built through everyday moments. Each interaction tells a child whether they are safe, valued and respected. For educators, this means paying attention to what you do and how you do it.

When children feel emotionally safe and trust the adults around them, they’re more willing to open up about their thoughts, experiences and any worries they may have, trusting that they will be listened to and supported.

The quality of each moment of connection shapes how safe children feel. Building respectful relationships with every child through appropriate practices is a powerful protective factor that can safeguard children’s wellbeing and resilience long into the future.

Supporting educator wellbeing

Strong and safe relationships depend on educators who feel supported and steady. Those everyday moments of connection are easier to create when educator wellbeing is central to practice ( and ).

Research indicates that educators with higher levels of mindfulness – an ability to stay present and aware without judgment – report less conflict and more closeness with children (Becker et al., 2017).

Practising mindfulness can significantly ease educator stress and reduce symptoms of depression, which in turn supports stronger, more responsive relationships with children. This highlights that building a culture of safety in early childhood education and care services requires not only practices that honour children’s rights, but also workplaces that prioritise educator wellbeing.

When staff are stressed, it can be easy to default to corrective or directive approaches, calling out instructions, telling children what to do or imposing control. While these strategies may be effective in the moment, they often cause children to withdraw or escalate their resistance. One way to rewire our default is to replace directives with narration. Instead of telling children what not to do, we can start by noticing out loud what we see.

For example:

  • In the case of Jonas, Ethan and Milly, an educator might say, “Wowsers, you’re all moving fast today! Where could we move our bodies super-fast?”
  • When 2 children argue over a toy, an educator might say, “It looks like you’re fighting about whose turn it is with the toy. Would you like my help to work this out?”

By narrating situations that invite children’s curiosity, there is a shift from solving problems for them to solving problems with them. This may not seem like a large shift, but it is quite powerful as it supports children’s independence and sense of autonomy, while strengthening our connection with them, even when behaviour is challenging us.

Our role is to be the adult who listens, the adult who can be trusted with the truth.

Professional learning

Visit the NSW Department of vlog’s website to access free professional learning resources developed by Phoenix Support for Educators on understanding and supporting children’s behaviour.

The resource suite includes:

  • 6 self-paced webinars and 6 recorded Q&A sessions, with an accompanying workbook
  • 6 podcast episodes
  • the ‘Understanding and supporting children’s behaviour’ March 2024 ECE Connect session.

Becker, B. D., Gallagher, K. C., & Whitaker, R. C. (2017). Teachers' dispositional mindfulness and the quality of their relationships with children in Head Start classrooms. Journal of school psychology, 65, 40-53.

Briggs, F. (1995). From victim to offender : how child sexual abuse victims become offenders. Allen and Unwin.

Burns, S., Barron, C., Saleem, S., Jegatheeswaran, C., Jenkins, J., & Perlman, M. (2023). Examining interactions between educators and across children: Evaluating the validity of the responsive interactions for Learning - Educator-Child Dyad version. Early childhood research quarterly, 62, 405-416.

Coan, J. A., Beckes, L., Gonzalez, M. Z., Maresh, E. L., Brown, C. L., & Hasselmo, K. (2017). Relationship status and perceived support in the social regulation of neural responses to threat. Social Cognitive and Affective Neuroscience, 12(10), 1574-1583.

Phoenix, S., & Phoenix, C. (2019). The Phoenix Cups: A Cup filling story. Phoenix Support Publishing.

Porter, L. (2008). Young children's behaviour : practical approaches for caregivers and teachers (3rd ed.). MacLennan & Petty, Elsevier Australia.

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. Am Psychol, 55(1), 68-78.

Saeri, A. K., Cruwys, T., Barlow, F. K., Stronge, S., & Sibley, C. G. (2018). Social connectedness improves public mental health: Investigating bidirectional relationships in the New Zealand attitudes and values survey. Australian and New Zealand journal of psychiatry, 52(4), 365-374.

A smiling woman with bright red lipstick and long light brown hair. A smiling woman with bright red lipstick and long light brown hair.
Image: Sandi Phoenix, Founding Director and Principal Facilitator at Phoenix Support for Educators.

Sandi Phoenix BPsychSc, GradCertProfSt is the founding director and principal facilitator at Phoenix Support for Educators. With a background in psychological science and education and care, Sandi is best known for developing the Phoenix Cups framework and for her work supporting educators to understand and respond to children’s behaviour through a needs- and rights-based lens. Her practice is guided by the belief that freedom, connection, safety, mastery and fun are at the heart of thriving early learning environments.

  • NSW Early Learning Commission
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